#DOCKMATE BOARDING PLATFORM SOFTWARE#
It gives you a complete picture of where your users are getting stuck so you can proactively resolve challenges by providing them with the right help content as and where needed.Īpty’s advanced analytics gives you detailed information on how your workflows, tooltips, announcements, launchers are being used, and basis these actionable insights you can deliver a superior software training experience to your workforce. As a one-stop solution for all software adoption needs, Apty empowers organizations and employees alike.Īpty follows the Digital Adoption Platform(DAP) cycle, that helps you understand your employees’ interactions with the application and analyze the way it is being used. With its code-free editor, creating onboarding material is quick and hassle-free.
Apty’s Customer Onboarding Platform is as powerful as it is easy-to-use. Here’s a stat that you might want to pay attention to:Īpty is the world’s fasted growing Digital Adoption Platform which helps companies of all sizes transform their onboarding initiatives. What is Customer Onboarding?Ĭustomer Onboarding is the process of introducing your customer to your product, making them understand it completely, and use and adopt it to the fullest potential. This apart, it also helps you built product usage and adoption rather quickly because your customers get familiar with it sooner when onboarded properly. This is crucial because a detailed onboarding gives them the confidence they need initially to get started with using your application. One of the most effective ways to inspire delight in customers and prevent churn is to make sure that you have a flawless customer onboarding process in place. Especially in the new normal that is now upon us, it is of paramount importance that companies walk the extra mile to keep their customers, new or otherwise, fully engaged to make sure they don’t take their business elsewhere. Acquiring new customers and retaining the existing ones are the biggest business goals.
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